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Career Opportunities

With two stores based in both Storrington and Worthing, we're always looking for friendly people to join our expanding team.

So if you pride yourself on offering a fantastic customer experience, embrace a challenge and love bikes, then drop us an e-mail and we'll see where you'd fit in!

e-mail us | online@southdownsbikes.com

Sales Assistant | Permanent | Full time

South Downs Bikes is a well-established brand with two shops in the South East. The Worthing store specialises in Trek, Brompton, and Whyte bikes and stocks leading brands such as Muc-Off, Deity, Lezyne, Maxxis, and Madison. We are also a busy service centre for bikes and act as a hub for the local community. This is a fast-paced fun environment to work in where an enthusiastic individual will fit right in. You will need high attention to detail and be proactive in your work ethics.

About the Role

Do you have a passion for cycling and sales?

We are looking for an enthusiastic sales assistant to work in our fast-paced store in Worthing.

You will be required to provide customers with technical and professional sales advice whilst providing and sourcing products that meet their needs.

The ideal candidate will have previous experience in a retail sales role and a passion for customer service. Mechanical knowledge will be advantageous but not necessary.

Position: Sales Assistant Location: Goring-by-Sea Job Type: Full Time, Permanent Benefits:

Generous staff discount (after probation period) 28 days holiday per annum including Bank Holidays Salary – competitive based on experience and ability Hours – Tuesday – Saturday 9-5

Key responsibilities:

Assisting customers with retail purchases

Processing transactions Drive sales by gaining an understanding of customer needs and presenting appropriate solutions Ensuring the store is left presentable at all times Ensuring stock levels are accurate at all times and booking in stock as it arrives at the shop Answering customer inquiries with excellent product knowledge, in-store and on the phone Ensuring a calendar of service work is managed and communication with customers is excellent About you

A passion for cycling is essential

At least 2 years of previous sales experience Previous retail experience is preferred Bicycle mechanical experience is preferred To apply:

Email your CV and covering letter to Jon@southdownsbikes.com Immediate start is available for the right candidate.

Communications and Administration Coordinator

Location: Storrington

Job Type: Full Time, Permanent

About the Role The rapid growth the company has experienced has created the requirement for dedicated communication and administration coordinator who will answer customer queries across a range of channels, as well as supporting store management with administration tasks. The ideal candidate will have previous experience in a retail sales role and a passion for customer service. Experience with Microsoft Office is advantageous.

Benefits: Generous staff discount (after probation period) 28 days holiday per annum including Bank Holidays Salary: competitive based on experience and ability Hours: Mon Fri 0900 – 1800. On occasion weekend hours may be required to support the business.

Key responsibilities: Answering the telephone and assisting customers with enquires Answering customer queries via LiveChat and Social Media Managing customer callbacks when new stock comes in Ensuring a calendar of service work is managed and communication with customers is excellent Cycle to Work Administration

About you: A passion for cycling is essential At least 2 years of previous sales and/or telesales experience Previous retail experience is preferred Flexible approach and problem solving

To apply: Email your CV and covering letter to ali@southdownsbikes.com

Immediate start available for the right candidate.

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